Frequently Asked Questions
General FAQs
- How do I switch languages on V2?
- Does Coinigy have a referral program?
- How long until an exchange’s delisted trading pair is removed from the Coinigy platform?
- What is the Chart Save Warning on V2?
- How do I pay for my subscription with a Credit Card or PayPal?
- How do I pay my subscription with Cryptocurrency?
Security FAQs
- Does Coinigy take a commission on trades?
- KYC/AML
- What security is in place with Coinigy?
- What happens if I lose my mobile phone and have Two Factor Auth (2FA) enabled?
- How do I enable two factor authentication (2FA) on my account?
- How do I change my password?