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  2. Frequently Asked Questions

Frequently Asked Questions

General FAQs

  • How do I delete my Coinigy account?
  • How do I switch languages on V2?
  • Does Coinigy have a referral program?
  • How long until an exchange’s delisted trading pair is removed from the Coinigy platform?
  • What is the Chart Save Warning on V2?
  • How do I pay for my subscription with a Credit Card or PayPal?
See all 10 articles

Security FAQs

  • Mandatory Password Reset
  • Does Coinigy take a commission on trades?
  • KYC/AML
  • What security is in place with Coinigy?
  • What happens if I lose my mobile phone and have Two Factor Auth (2FA) enabled?
  • How do I enable two factor authentication (2FA) on my account?
See all 8 articles

Support FAQs

  • What is Coinigy's cancellation and refund policy?
  • Browser Plug-Ins with Known Issues
  • What should I include when reporting an issue?
  • Who do I email if I have questions?

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