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FAQs

Support

  • Browser Plug-Ins with Known Issues
  • What should I include when reporting an issue?
  • Who do I email if I have questions?

Security

  • Does Coinigy take a commission on trades?
  • KYC/AML
  • What security is in place with Coinigy?
  • What happens if I lose my mobile phone and have Two Factor Auth (2FA) enabled?
  • How do I enable two factor authentication (2FA) on my account?
  • How do I change my password?
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General

  • What is the Chart Save Warning on V2?
  • How do I pay for my subscription with a Credit Card or PayPal?
  • How do I pay my subscription with Cryptocurrency?
  • API Keys: What are they and how are they secured?
  • Using Coinigy's Data Page
  • What is ArbMatrix?

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